Why Successful Candidates Fail After Getting Hired
The career consulting industry is built around one goal: helping candidates get job offers. Resumes, interviews, compensation negotiations — everything leads to a single metric: offer received or not.
What happens after is territory almost no one enters.
And that's where it gets interesting. By industry estimates, 20 to 40 percent of senior executives leave their companies within the first eighteen months. Many of them brilliantly navigated the selection process, beat dozens of competitors, received dream offers — and still didn't last.
It's not about qualifications. It's about the fact that no one bothered to align expectations before it was too late.
A Case in Point
A CFO with fifteen years of experience, an impeccable track record. Six rounds of interviews at a major company, an offer with a significant step up. Everyone was confident in success.
Four months later, he was asked to leave.
During interviews, they told him about a strategic role, direct access to the CEO, ambitious transformation plans. He arrived expecting to be a key figure driving these changes.
Reality was different. The CEO made decisions within a tight circle that didn't include the new CFO. "Transformation" meant cost optimization, not strategic change. The team was demoralized by repeated "restructurings" and wanted a protector, not a leader.
He prepared for one job and walked into another. The company was looking for one person and got someone else.
The Root of the Problem
Hiring is a process of mutual selling. The company sells opportunity, the candidate sells themselves. Both sides show their best version, both leave out the difficult parts.
The company doesn't mention that the CEO is a micromanager, the team is burned out, or budgets will soon be cut. The candidate doesn't share their doubts and limitations.
The deal closes based on two retouched pictures. When real work begins, both sides discover they didn't quite buy what was being sold.
This isn't malice. It's a systemic flaw in a process that lacks an alignment stage.
What Onboarding Actually Is
In most companies, onboarding means an office tour, email credentials, a folder of documents, and best wishes.
That's not onboarding. That's an administrative procedure.
Real onboarding is the process where both sides move from the picture to reality. What the leader actually needs in three months, six months, a year. Not KPIs — the substance. How they define success in this role. What unwritten rules apply. What landmines exist.
And in the other direction: what the new hire expected when accepting the offer. What support they need. What matters to them.
When these conversations happen in the first weeks, gaps can be spotted and corrected. When they don't, the gap surfaces six months later as mutual disappointment.
Why Companies Don't Do This
Because it takes time.
Leaders are overloaded. It's easier for HR to issue email credentials than facilitate difficult conversations. The company would have to admit that reality differs from what was sold in interviews.
It's easier to hope things will work out. The person will figure it out, adapt, fit in. If they don't fit in, they weren't right for the role.
This logic is expensive. A failed senior hire means months of lost search time, compensation costs, team disruption. Sometimes it means losing people who left alongside the failed leader.
It would have been cheaper to invest time in conversations during the first weeks.
The Crisis Paradox
In difficult times, investments in new hire adaptation are usually first on the chopping block. The logic seems reasonable: fewer resources, no time for this.
In reality, it's the opposite.
In a crisis, the cost of a hiring mistake increases. Budgets are limited, every position counts, replacing someone is harder. Precisely when failure is most painful, companies do everything to make it more likely.
New hires enter a high-stress environment. Leaders have less time, teams have less patience. Expectations are higher, support is lower.
And crucially: in a crisis, the gap between what was sold in interviews and reality is at its maximum. The company was hiring under one set of plans; the person starts when plans have already changed.
Two Sides of Responsibility
When a new hire doesn't work out, it's easy to blame them: didn't understand the culture, didn't build relationships, didn't deliver results.
This is half-true. Yes, candidates are responsible for understanding where they're going. Yes, they should ask uncomfortable questions before accepting an offer.
But the company is responsible for creating conditions for success. Not just hiring someone, but making it possible for them to deliver what they were hired to do.
This includes regular feedback in the first weeks, while course correction is still possible. Willingness to acknowledge that reality differs from what was promised.
If the company doesn't do this, it can't be surprised when people leave.
What To Do
For candidates: stop treating the offer as the finish line. The goal isn't to get the job — it's to succeed in it. Before accepting, push for clarity: what exactly does the leader need, what does success look like, what are the real challenges. After starting, initiate these conversations yourself.
For companies: recognize that hiring doesn't end with a signed contract. The first months are collaborative work aligning expectations with reality. Early departures aren't accidents — they're a signal that this process isn't working.
Conclusion
Most post-hire failures are mismatched expectations. The candidate imagined one thing, got another. The company imagined one thing, got another.
Onboarding isn't a tour or a document folder. It's a process where expectations are tested against reality. Companies that understand this lose fewer people. Candidates who understand this are less likely to find themselves explaining six months later why they left so quickly.
The offer is just the beginning.